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* [[Using the PAX A920 with LinkPOS|Using a PAX with LinkPOS]]
* [[Using the PAX A920 with LinkPOS|Using a PAX with LinkPOS]]
* [[Refunding payments]]
* [[Refunding payments]]
* [[I'm not getting deposits and it has been several days]]
* [[PAX Close Batch|Close the batch manually]].
* [[PAX Close Batch|Close the batch manually]].
* [[AutoBatch|Automatically close the batch]]
* [[AutoBatch|Automatically close the batch]]
* [[PAX Offline Mode|Configure offline mode]]
* [[PAX Offline Mode|Configure offline mode]]
* [[Offline mode transactions]]
* Tender and order with a gift card and use the PAX device to get the gift card number: [https://linkordering.com/tender_gc_and_pax.mp4 video]
* Tender and order with a gift card and use the PAX device to get the gift card number: [https://linkordering.com/tender_gc_and_pax.mp4 video]
* Lookup a transaction on the PAX that did not get recorded on the LinkPOS app and void the transaction: [https://linkordering.com/lookup_and_void.mp4 video]
* Lookup a transaction on the PAX that did not get recorded on the LinkPOS app and void the transaction: [https://linkordering.com/lookup_and_void.mp4 video]
* [[The LinkPOS app won't load]].
* [[The LinkPOS app won't load]].
* Error: [[Listening Port Unavailable]]
* Error: [[Listening Port Unavailable]]
* [[Turn off check for online orders]]


== LinkPOS iPad app ==
== LinkPOS iPad app ==
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** [[New iPad initial setup|Newly purchased iPad initial setup]]
** [[New iPad initial setup|Newly purchased iPad initial setup]]
** [[Upgrade the iPad app|Install or Upgrade the iPad app]]
** [[Upgrade the iPad app|Install or Upgrade the iPad app]]
** [[Install the LinkPOS app]]
** [[Install the LinkPOS app|Install the LinkPOS Enterprise app]]
** [[Restore Device]]
** [[Install the LinkPOS App Store app]]
** [[Switch from the Enterprise app to the App Store app]]
** [[Restore Device]] - either when upgrading to a new iPad or replacing a damaged one.
** [[Resend Transactions]]
** [[Resend Transactions]]
** [[QuickBooks Desktop Export]]
** [[QuickBooks Desktop Export]]
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** [[Create a manager override card]]
** [[Create a manager override card]]
** [[Receipt amount and discount rules]]
** [[Receipt amount and discount rules]]
** [[Lookup and email receipt]]
** [[Store Hours]]
** [[Switching between local and web tickets]]
** Resolving discrepancies
*** [[Discount to Paid]]
** Gift Cards
*** [[Selling a gift card]]
*** [[Using a gift card to make a purchase]]
*** [[Create a store credit gift card]]
** [[Coupons]]
** [[Send Invoice]]
== Catering ==
* [[Entering a catering order on the web portal]]
* Entering a catering order from the iPad app


== Printers ==
== Printers ==
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* [[Printer Configuration|Star Micronics Printer Configuration]]
* [[Printer Configuration|Star Micronics Printer Configuration]]
* [[Epson printer configuration|Epson Printer Configuration]]
* [[Epson printer configuration|Epson Printer Configuration]]
* [[Printer stopped printing]]


== [[Local Network]] ==
== [[Local Network]] ==
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== Customer Facing Display ==
== Customer Facing Display ==
[[File:Customer display example.png|none|thumb|Customer facing display]]
[[File:Customer display example.png|none|thumb|Customer facing display]]
* [[Pair with register]]
* [[Configure a new iPad as a Customer Facing Display]]
* [[Configure and existing LinkPOS register to turn it into a Customer Facing Display]]
* Here is a video showing how to set up an iPad as a customer facing display: [https://linkordering.com/customer_facing_display_setup.mp4 video]
* Here is a video showing how to set up an iPad as a customer facing display: [https://linkordering.com/customer_facing_display_setup.mp4 video]


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* [[Enable LinkPOS online ordering]]
* [[Enable LinkPOS online ordering]]
* [[Your online ordering domain name pointed to our online ordering servers|Use your online ordering domain name and point it to our online ordering servers]]
* [[Your online ordering domain name pointed to our online ordering servers|Use your online ordering domain name and point it to our online ordering servers]]
== Fundraisers and Digital Gift Cards ==
* [[Fundraiser]]
* [[Digital Gift Card]]


== New Clients ==
== New Clients ==
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* [[Media:Software Agreement & ACH Fillable Form (non-payroll).pdf|Software Agreement & ACH Form]]
* [[Media:Software Agreement & ACH Fillable Form (non-payroll).pdf|Software Agreement & ACH Form]]
* [[Media:LinkPOS Client Information Sheet.pdf|LinkPOS Client Information Sheet]]
* [[Media:LinkPOS Client Information Sheet.pdf|LinkPOS Client Information Sheet]]
* Cash discounting credit card processing 4% [https://connect.firstonboard.net/Merchant/9fff3d58-6323-eb11-8192-246e96464032 First American onboarding form]
* Cash discounting credit card processing [https://connect.firstonboard.net/Merchant/02551abe-8285-ee11-a34a-e4434bb7dc46 First American onboarding form]
* Credit card processing 3% [https://connect.firstonboard.net/Merchant/40243419-6423-eb11-8192-246e96464032 First American onboarding form]
 
== Payment Processors ==
 
* First American Payment Systems (FAPS)
** For customers using First American Payment Systems (FAPS) here is the contact information:
*** phone: 1 (844) 898-0341
*** email: isvmerchantsupport@first-american.net
** Cash discounting credit card processing [https://connect.firstonboard.net/Merchant/02551abe-8285-ee11-a34a-e4434bb7dc46 First American onboarding form]
** [[PCI Compliance]]
** [[Closing a merchant account]]
* TranCloud
** Support: (215) 997-8989
** [https://datacapsystems.com/compatible-devices Compatible credit pin pad devices]
** [https://datacapsystems.com/ipp320 iPP320 configuration]
** [https://datacapsystems.com/ingenico-lane-3000 Lane 3000]
* Priority Payments
** Support: (800) 717-1250
* Vantiv/WorldPay
* TSYS


== LinkPOS Services ==
== LinkPOS Services ==

Latest revision as of 20:50, 25 November 2024

PAX devices

LinkPOS iPad app

Catering

Printers

TSP 100 printer.png Epson.jpg Sp700.png Gk420d.jpg
Star printer Epson printer Star SP 700 Impact printer Zebra label printer

Local Network

Bump screen

Bump screen

Customer Facing Display

Customer facing display

Loyalty

Online Ordering

Fundraisers and Digital Gift Cards

New Clients

Payment Processors

LinkPOS Services

Payroll Services:

Payroll Processing:

  • Payroll Processing options: Monthly, Semi-monthly, Biweekly, & Weekly
  • Timeclock and Payroll systems integration
  • Online Employer Access to Payroll Reporting, including Payroll History
  • Online Employee Access to Paystubs, Time Cards, & W2s
  • Automated Reminder Emails to Employer for Payroll Processing at end of Pay Period

Employee Payroll Management:

  • Automated New Employee Setup via Email
  • Online Employee Access to Paystubs, Time Cards and W2s
  • Paystub Emails to Employees on each Pay Date
  • ACH Direct Deposit to Employees on each Pay Date
  • Employer option to pay via Check after Payroll Processing is completed
  • Automated Reminder Emails to Employer for missing Employee Documentation

Payroll Taxes:

  • Monthly Federal Tax payments
  • Quarterly & Yearly Federal Tax filings
  • Quarterly State Tax Payments and Filings (including Withholding, Unemployment Insurance, and other State-specific Taxes)
  • Yearly Payroll Tax Reconciliation
  • W2/W3 Uploads to applicable Federal and State agencies

Full Bookkeeping Services:

Includes full Payroll, New Hire Reporting, and Sales Tax Reporting & Payments Services

Budgeting:

  • Cash Budget Preparation
  • Daily “Bank to Book” Reconciliation for One Bank Account
  • Daily Cash Flow Statement

Revenue Cycle Processing:

  • Daily Revenues Receipts Tracking integrated with LinkPOS
  • Sales Tax Reporting

Procurement Cycle Processing:

  • Vendor Invoice Processing
  • Vendor Payments
  • Real Time Accounts Payable Aging

Financial Statement Reporting:

  • Balance Sheet
  • Income Statement

TimeClock

Clock In/Out Page

Payroll

Document quick links:

Employee Document quick links:

Legacy devices

  • Go here for support documents on devices that are no longer the default configuration.