New iPad initial setup

Here is how new iPads are configured by LinkPOS for clients:

• Each iPad should be set up with an iCloud email address that can be used as an Apple ID so that we can install the LinkPOS application from the APP Store. The customer will use this account to update to new versions of the software (application) when available. Send the customer an email with the new iCloud address and password and save it in the CRM. Take a screen shot of the security questions and answers that you set and send the customer that information via email in case he/she wants to change the password.
• Install on the iPad the following Applications from the App Store that can be useful in times of troubleshooting:
  • For systems using a scale install Wisnap Setup Plus
  • For all systems install AirPort Utility
  • For all systems install Mocha Telnet Lite
• Connect the iPad to the proper network and forget other networks if necessary.
• Turn off Private Wi-Fi Address in the iPad settings app Wi-Fi section.

Application setup

• Download the LinkPOS application from the APP Store or the LinkPOS enterprise page: https://linkpos.net/app. Open the application and enter in the correct credentials for the customer’s store, this information is found on www.olympuspos.net in the App Settings tab under Stores. Go through the settings and turn on any that are necessary.