LinkPOS FAQ

Settings

Page Discussion

Menu

  • iPad Name
  • Register
  • Menu Style
    • Normal
    • Collapsing
    • Cascading
    • Flow
    • Collapsing Flow
    • Inline Flow
  • Modifier Menu Style
    • Same
    • Normal
    • Collapsing
    • Cascading
    • Flow
    • Collapsing Flow
    • Inline Flow
  • Sticky Menu Sections
  • Hide text when there are item images
  • Hide images when there is item text
  • Wide Menu Items
  • Menu
  • Buttons
    • Tender
    • Print
    • New Order
    • Open Drawer
    • Paid Out
    • Gift Card Balance
    • Lookup Customer
    • Save
    • Save and Print
    • Recall
    • History
    • Printed History
    • House Accounts
    • Help Desk Chat

General Settings

  • Allowed Orientations
    • Portrait, Upside Down, Landscape Left, Landscape Right, All
  • Use Modifier Wizard
  • Show Item Lookup Search Box
    • Auto add item after lookup
    • Clear search after add item
    • Auto-select item lookup field
  • Always show service charge
  • Modifiers
    • Inline modifiers
    • Same page modifiers
    • Full screen item modifiers
  • Apply coupons to modifiers
  • Custom item modifiers
  • Modifier prefix
    • Add
    • Without
  • Sort modifiers alphabetically
  • Auto-add first item modifier
  • Pre-selected modifiers determine free count
  • Quick tip after tender
  • Pre-fill price on tender
  • Acquire signature
  • Accept checks
  • Payment confirmation dialog
  • Skip cash/change verification dialog
  • Show tax exempt tender button
  • Show customer information
  • Override store inventory setting
  • Delivery charge
    • Toggle, modifiable, not modifiable, toggle default off
  • Service charge
    • Toggle, modifiable, not modifiable, toggle default off
  • Gratuity charge
    • Toggle, modifiable, not modifiable, toggle default off
  • Tax free delivery charge
  • Show quantity buttons
  • Show ticket service date
  • Show ticket service employee
  • Auto-populate service employee
  • Service employee title
  • Show customer when recalling tickets
  • Show the map with the customer view
  • Flat buttons
  • Round tax up
  • Order type bar
    • Dine In
      • Normal, bold, red
    • Take Out
      • Normal, bold, red
    • Delivery
      • Normal, bold, red
    • Shipping
      • Normal, bold, red
    • Custom 1-4
      • Enabled
      • Name
      • Normal, bold, red
    • Default selected
      • Dine In, Take Out, Delivery, Drive Thru, Don't Display
    • No tax take out
    • Order type selection required
  • Use calculator style input (automatic decimal place)
  • Show tip calculation default
  • Quick pay entire receipt on card swipe
  • Use appointment calendar
    • Tender only claimed appointments
    • Scheduling interval in minutes
  • Receipt coupons available on items
  • Ignore the force modifiers flag when increasing the item count
  • Use employee check-in
  • Use employee clock in/out
  • Default print on clock out
  • Login requires clock in
  • Synchronize history across all devices
  • Order number resets nightly
  • Daily first order number
    • Current
  • Maximum section height
  • Server synchronization interval in minutes
  • Allow bulk cash tips
  • Register report default
    • Cashier
    • Service
    • Both
  • Register reports always show all employees
  • Cash drop trigger amount
  • Check OS database errors
  • Enable combos
  • Pre-Tender message
  • Auto-logout inactivity seconds
  • Trim receipt data older than ___ days
  • Hide menu
  • Use inventory drop
  • Blind inventory open
  • Show open variances
  • Round the price of each item on the receipt
  • Hide employee register report button
  • Show tender payment list
  • Use open/close store
  • Use store ordering status
  • Use cash Tax discount
  • Always open the cash drawer
  • Use OnFleet delivery system
  • Auto select the login field
  • Allow swiping to delete items from the order
  • Round discounts
  • Sort receipt by menu order

Security

  • All history requires password
  • Refund requires password
  • Delete ticket requires password
  • Delete item requires password
  • Discounts and Coupons
    • None
    • Discounts
    • Coupons
    • Discounts and Coupons
  • Hide full receipt discounts
  • Show coupon code lookup
  • Discounts require password
  • Coupons require password
  • Delete after printing requires password
  • Delete after printing item requires password
  • Set service employee requires password
  • Paid out requires password
  • Default: Print paid outs
  • Offline requires password
  • External credit card requires password
  • Cancel tender requires password
  • Auto-populate the tender employee
  • Failed login lockout time in minutes
  • Log LinkPOS calls
  • Log web service calls
  • Log events
  • Log event detail
    • 1-5
  • Enable crash reporting
  • Use employee IDs as passwords
  • Assign cash drawers to employees
  • Cash drawer requires password
  • Sales queue log size
  • Check WIFI network
  • Screenshot errors
  • Logout after tender
  • Logout after save
  • Log tender events

Tickets

  • Full screen window
    • Close tickets from full screen recall
  • Use tables
  • Use quick tables
  • Horizontal line between seats
  • Table editing allowed
  • Advanced save options
  • Save customer from advanced save page
  • Recall only logged in server's tickets
  • Full receipt on Save and Print
  • Print 2 receipts on Save and Print
  • Hide recall details
  • Complete tickets from recall
  • Download full tickets from recall
  • Use ticket state
  • Auto save tickets
  • Close auto saved tickets on New Order
  • Auto save on New Order
  • Scan to search tickets from recall
  • Warn when modifying recalled tickets
  • Auto-close yesterday's tickets
  • Recall window buttons
    • Complete
    • Split
    • Driver
    • Print
    • Labels
    • Delivered
    • Fire
    • State
    • Send To
    • Invoice
    • Notes
  • Logging
    • Log ticket DB events
    • Log ticket events
    • Log ticket events to web server
  • Synchronization options
    • All devices
    • This device only
    • Web server
  • Use web server sync functions

Online/Mobile Ordering Options

  • Check for online orders
  • Print online orders upon arrival
  • Print online orders kitchen style
  • Auto-print online orders upon arrival
  • Online order receipt marks items printed
  • Auto-tender online orders
  • Print customer address on online orders
  • Online order notification sound
    • None, 1-11
  • Popup when online orders arrive
  • Send orders to bump stations
  • Handle alerts
    • Print customer arrived ticket
    • Show customer arrived pop-up
    • Alert notification sound
      • None, 1-11

Loyalty

  • Type
    • None
    • LinkPOS
    • CityGro
    • LevelUp
  • Use device-to-device bluetooth communication
  • Texts opt-in popup reminder - new customers
  • Texts opt-in popup reminder - existing customers
  • Join loyalty popup reminder
  • Accepts texts default
    • By setting this to true you accept responsibility for you or your employees not asking the customer for their consent

Membership

  • Show missed attendees on Close Meeting page
  • Number of weeks missed to show
  • Get weight command
  • Web page 1
  • Web page 2

Printing

  • Receipt printing
  • Printing mechanism
    • Independent
    • Print queue
      • Use multiple queues
    • Serialized
    • Print server
      • Number of tickets to display on the print server
  • Save printer image history
  • On receipt:
    • Server name
    • Service name
    • Hide last names
  • Print section with item
  • Smart print button
  • Print last modified date
  • Default print option
    • Full receipt
    • Selected items
  • Default Save and Print option
    • Full receipt
    • Selected items
    • Full + selected
  • Default full receipt printer
  • Order number
    • None
    • Normal
    • Large
  • Item font size
    • 0-5
  • Feed lines before cut
    • 1-6
  • Print modifiers
    • Never
    • Always
    • Only if not free
  • Full service credit payment print options:
    • Number of receipts
      • one or two
    • Label
      • None
      • Customer
      • Merchant
      • Custome & Merchant
    • Show tip and signature
      • Never
      • on Customer copy
      • on Merchant copy
      • on Both copies
    • Signature only
  • Receipt footer
  • Print queue:
    • Delay
    • Long delay
    • Retries
  • Print one modifier per line on labels
  • Print order sheets
  • Print customer notes on order sheets
  • Order sheet style
    • Text
    • Invoice
  • Print customer data on payment receipts
  • Print customer data at top of receipts
  • Default:
    • Table
    • Customer
    • No prefix
  • Default: print labels
  • Print "All other items" label
  • Any and all printing marks items printed
  • Show tip line always
  • One item per line
  • Auto print items on tender
  • Print two receipts
  • Cash drawer
  • Print on tender
  • Print items only on tender
  • Auto print one receipt per item
  • Rasterize impact printers
  • All modifiers
    • Normal, Bold, Red
  • Removed modifiers
    • Normal, Bold, Red
  • Custom modifiers
    • Normal, Bold, Red
  • Print one modifier per line
  • Hide pre-selected modifiers
  • Short names on kitchen tickets
  • Separator between items
  • Print one item per line to kitchen
  • Cut kitchen tickets every ___ items
  • Print all payments on one receipt
  • Default: print table number
  • Default: email receipt
  • Default: print customer name
  • Default: print customer phone number
  • Default: print customer address
  • Fire button enabled
  • Fire button text
  • Fire modifies the ticket timestamp
  • Min receipt length
  • Use minimum receipt length
  • Force order type selection before printing
  • Use scratch pad
  • Print "You saved $x.xx" line
  • Always show discounts
  • Print price per entry

Gift Cards

  • Use gift cards
  • Pre-populated prefix
  • Ignore prefix
  • Ignore postfix
  • Use rightmost N digits
  • Use leftmost N digits
  • Ignore rightmost N characters
  • Ignore leftmost N characters
  • Card number between sentinels (eg ;? or :)
    • Start
    • End
  • Enabled gift card providers

Credit Cards

  • Processing
    • Sale
    • Two step transaction
    • Full service with tips
  • Print tip suggestions
    • First line
    • Tip 1 amount
    • Second line
    • Tip 2 amount
    • Third line
    • Tip 3 amount
  • Tip crossover from $1,2,3 to %
  • Cancellable
  • Default %
  • Electronic tip and signature
  • Sig threshold $
  • Tip selection required
  • No adding tips after sale
  • Allow keyed entry
    • Skip cardholder name allowed
    • Skip CVV allowed
    • Skip zip code allowed
  • Notify when swiper disconnects
  • Use Ingenico swiper
  • Use fixed credit card fee
    • Amount
  • Enable offline mode
  • Enable keyed entry in offline mode
  • Use LinkPOS batching
  • Partial refunds
  • Pay at the table
  • LinkPOS credit card
  • Use MagTek BLE EMV swiper
  • Use MagTek lightning EMV swiper
  • Use MagTek audio jack swiper
  • Use house accounts
  • Prompt for tip on pin pad
  • No tips allowed
  • Use serial swiper
    • Port
    • Host
  • Process voids as returns
  • Skip amount verification
  • Clear card swipes on tender
  • Keep all processor data
  • Allow manual override for transactions
  • Deposit button
  • External credit swiper
    • Button title
  • List of enabled/disabled processors
  • Hosted payment entry
  • Get hosted payment URL from Link
  • Use external hosted site

Scale

  • Port
  • Get weight command
    • Send CR
  • Ignore first N characters
  • Weight to the right of string
  • Container weights for menu (ie Tares)

Pole Display

  • Use pole display
  • Idle line 1
  • Idle line 2

Customer Display

  • Use customer display
  • This iPad is the customer display
  • Customer display type
    • iOS
    • Android
  • Use discovery
  • Display address
  • Display port
  • Display name
  • Idle time before web page in seconds
  • Web page
  • Customer loyalty initially open
  • List width
  • Layout
    • Full screen
    • List left
    • List right
  • Visible or not
    • Current item
    • Item list
    • Background
    • Logo
    • Loyalty
    • Loyalty pass-through
    • Fullscreen loyalty fields
    • Manager button
    • Web page

Caller ID

  • Use caller id
  • Port

Scanner

  • Use scanner
  • Port
  • Host
  • Type

Kiosk

  • Login ID
  • Password
  • Message
  • Web site
  • Scan only mode
  • Show manager button
  • Anonymous donations
  • Inactivity timeout seconds
  • More time seconds
  • Button
    • Title
    • Color - R, G, B
  • Pay at the kiosk
  • Pay at the cashier
  • Print cashier ticket
  • Tender tickets sent to the cashier
  • Scan house accounts only mode

Bump System

  • Use bump system
  • Default ticket destination
  • This iPad is a bump station
  • Station type
    • Bump station
    • Order up display
  • Seconds until yellow
  • Seconds until red
  • Use short item and modifier names
  • Modifiers on a single line
  • Hide completed items
  • Station name
  • Station screen background
    • Black
    • White
  • Preferred external resolution
  • Notification sound
    • None, 1-11
  • Sort tickets by tender time
  • Auto-close empty destination lines
  • Complete repeat delay (seconds)
  • Strikeout removed items
  • Max column width
  • Complete individual entries
  • Order up on complete
  • Auto-sync with ticket server
  • Sync with ticket server every x seconds
  • Show on Bump Station options
    • 0: Ignore. This condition doesn't affect visibility
    • 1: Never show this condition
    • 2: Always show this condition
    • 3: Show if this and other conditions are also true
    • Each order type has a condition
      • Dine In, Take Out, Delivery, Custom1-4, Unset
    • Online
    • Assigned
    • Destinations

Station

  • Device name
  • Station name
  • Customer facing display name
  • Default ticket destination
  • Discovery address
  • Discovery station port
  • Discovery customer facing display port
  • Listening station port
  • Listening customer facing display port
  • Use fixed station list
  • Stations list: name:host:port
  • Destinations (one per line): name:option
Retrieved from "https://faq.linkpos.com/index.php?title=Settings&oldid=238"