If you need to create a gift card to give to a customer without them paying for it here are the steps:

  1. Log in to the manager pages from the cogwheel in the lower right corner of the login screen.
  2. Manager pages button.jpg
  3. Select Gift Cards
  4. Gift card manager gift cards.jpg
  5. Scan the gift card if it has a QR code or bar code on it. If it has a magnetic strip then touch Swipe to swipe the card on the PAX device. Or you can just type in the gift card number directly into the keyed gift card entry box.
  6. Gift card manager swipe or scan.jpg
  7. Scanning gift card.jpg
  8. With the gift card number entered touch Next
  9. Gift card manager card enterd next.jpg
  10. If it is a new card then enter the amount to add to the card and touch Initialize Card
  11. Gift card manager initialize.jpg
  12. If it is an existing card then enter the amount to add to the card and touch Apply Amount
  13. Gift card manager add to existing.jpg
  14. Upon success it will show you the current balance on the card
  15. Gift card manager $25 balance.jpg
  16. You now have a gift card to give to the customer. You can enter any amount to put on the card. In this example we entered $20 or $5 but you could enter an exact amount to give store credit for a returned receipt - eg. $17.84.
  17. Touch Done and Done to exit