PAX Setup Customer Facing Display: Difference between revisions
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== Configure as a Customer Facing Display == | == Configure the PAX device as a Customer Facing Display == | ||
If you have the LinkPOS app installed touch the Customer | If you have the LinkPOS app installed touch the Customer Display button on the main page of the app. | ||
[[File:Customer display.jpg|none|thumb|Customer Display quick configuration button]] | |||
After you have done this the next time the app is started it will automatically go to the customer facing display page. You can hit the back button to get back to the main page. If you accidentally hit the back button while on the customer facing display page simply touch the Customer Facing Display button to return. | |||
If you have the LinkPOS Payment Terminal app installed it can only be used as a customer facing display | If you have the LinkPOS Payment Terminal app installed it can only be used as a customer facing display and will always start up directly on the customer facing display page. | ||
== Pair the PAX with the iPad register == | == Pair the PAX with the iPad register == | ||
Touch the three lines button in the upper left corner of the screen. | Touch the three lines button in the upper left corner of the customer facing display screen. | ||
[[File:Hamburger_button.jpg|frameless]] | |||
Touch | Touch "Pair with" and then touch "Load List" | ||
[[File:Pair_with_load_list.jpg|frameless]] | |||
Touch the iPad register that you want to pair with. Make sure the IP Address under the picture matches the IP Address on the Login button on the iPad LinkPOS app. | Touch the iPad register that you want to pair with. Make sure the IP Address under the picture matches the IP Address on the Login button on the iPad LinkPOS app. | ||
[[File:Pair with.jpg|none|thumb|PAX pairing screen]] | |||
[[File:Ipad login button ip highlighted.jpg|none|thumb|iPad login screen with IP address]] | |||
If it succeeds it will say Success and return to the customer facing display page. | |||
If | == Pairing Failure == | ||
If the pairing returns an error or spins forever and never returns check the following: | |||
* Make sure the PAX device and the iPad are on the same local WIFI network. | |||
* Make sure the IP addresses are the same on the iPad and the button you selected from the pairing list. If they are not the same or the iPad's IP address does not show up in the list you can enter the IP address manually by selecting Not Found. Then you can enter the IP address found on the iPad login screen and touch the Pair button. The port usually does not need to be changed. You can leave the default value of 55124 | |||
[[File:Not found.jpg|none|thumb|Pairing list not found option]] | |||
[[File:Manual Pair With.png|none|thumb]] | |||
== The PAX returns Success when pairing with the iPad but orders entered on the iPad still don't show up on the PAX screen == | |||
If all the settings appear to be correct on the PAX device and the iPad register, the devices are on the same local network, but still orders don't show up on the PAX when entering them on the iPad it may be an issue with the permissions set on the iPad app. Go to the iPad settings app and enable all the permissions for the LinkPOS app. [[Permissions required for the app to function properly|Here are instructions on how to set the iPad LinkPOS app permissions]]. | |||
Latest revision as of 15:47, 19 August 2022
Configure the PAX device as a Customer Facing Display
If you have the LinkPOS app installed touch the Customer Display button on the main page of the app.
After you have done this the next time the app is started it will automatically go to the customer facing display page. You can hit the back button to get back to the main page. If you accidentally hit the back button while on the customer facing display page simply touch the Customer Facing Display button to return.
If you have the LinkPOS Payment Terminal app installed it can only be used as a customer facing display and will always start up directly on the customer facing display page.
Pair the PAX with the iPad register
Touch the three lines button in the upper left corner of the customer facing display screen.
Touch "Pair with" and then touch "Load List"
Touch the iPad register that you want to pair with. Make sure the IP Address under the picture matches the IP Address on the Login button on the iPad LinkPOS app.
If it succeeds it will say Success and return to the customer facing display page.
Pairing Failure
If the pairing returns an error or spins forever and never returns check the following:
- Make sure the PAX device and the iPad are on the same local WIFI network.
- Make sure the IP addresses are the same on the iPad and the button you selected from the pairing list. If they are not the same or the iPad's IP address does not show up in the list you can enter the IP address manually by selecting Not Found. Then you can enter the IP address found on the iPad login screen and touch the Pair button. The port usually does not need to be changed. You can leave the default value of 55124
The PAX returns Success when pairing with the iPad but orders entered on the iPad still don't show up on the PAX screen
If all the settings appear to be correct on the PAX device and the iPad register, the devices are on the same local network, but still orders don't show up on the PAX when entering them on the iPad it may be an issue with the permissions set on the iPad app. Go to the iPad settings app and enable all the permissions for the LinkPOS app. Here are instructions on how to set the iPad LinkPOS app permissions.