LinkPOS FAQ

Initial PAX device setup as a register: Difference between revisions

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# Open the app<br>[[File:Linkpos_app.jpg|frameless|78x78px]]
# Open the app<br>[[File:Linkpos_app.jpg|frameless|78x78px]]
# Touch Setup[[File:PAX Setup button.jpg|frameless]]
# Touch Setup<br>[[File:PAX Setup button.jpg|frameless]]
# Enter the company, store and password for your LinkPOS account and touch Login. These are the same credentials you use to install the app on the iPad terminals. If you do not know them contact support at LinkPOS to get them.[[File:PAX Credentials.jpg|frameless]]
# Enter the company, store and password for your LinkPOS account and touch Login. These are the same credentials you use to install the app on the iPad terminals. If you do not know them contact support at LinkPOS to get them.<br>[[File:PAX Credentials.jpg|frameless]]
# Under "Create a new device" touch Create[[File:PAX create new device.jpg|frameless]]
# Under "Create a new device" touch Create<br>[[File:PAX create new device.jpg|frameless]]
# Touch Register[[File:PAX Register.jpg|frameless]]
# Touch Register<br>[[File:PAX Register.jpg|frameless]]
# Enter a unique register number not used yet for other devices at your store.[[File:PAX register number create.jpg|frameless]]
# Enter a unique register number not used yet for other devices at your store.<br>[[File:PAX register number create.jpg|frameless]]
# Select the menu used at the store[[File:PAX select menu.jpg|frameless]]
# Select the menu used at the store<br>[[File:PAX select menu.jpg|frameless]]
# The device is now set up to take orders.
# The device is now set up to take orders.


== Log in and take orders from the PAX device ==
== Log in and take orders from the PAX device ==


# Open the LinkPOS app[[File:Linkpos app.jpg|frameless|78x78px]]
# Open the LinkPOS app<br>[[File:Linkpos app.jpg|frameless|78x78px]]
# Touch Take Orders[[File:PAX Take orders.jpg|frameless]]
# Touch Take Orders<br>[[File:PAX Take orders.jpg|frameless]]
# Enter your employee PIN to log in.[[File:PAX Login.jpg|frameless]]
# Enter your employee PIN to log in.<br>[[File:PAX Login.jpg|frameless]]
# From the main page select items from the Menu to add to the current order[[File:PAX Enter order.jpg|frameless]][[File:PAX Enter items.jpg|frameless]]
# From the main page select items from the Menu to add to the current order<br>[[File:PAX Enter order.jpg|frameless]][[File:PAX Enter items.jpg|frameless]]
# When you have finished entering the items tender the order by touching Ticket and then Tender[[File:PAX Ticket and tender.jpg|frameless]]
# When you have finished entering the items tender the order by touching Ticket and then Tender<br>[[File:PAX Ticket and tender.jpg|frameless]]
# From the tender page touch Card to pay with a credit card[[File:PAX Tender credit.jpg|frameless]]
# From the tender page touch Card to pay with a credit card<br>[[File:PAX Tender credit.jpg|frameless]]
# Insert, tap or swipe the card to pay for the order.
# Insert, tap or swipe the card to pay for the order.

Latest revision as of 14:30, 2 September 2022

Local WiFi Network

All of the devices in the system must be on the same local network. There needs to be a single WIFI network that all of the iPads, printers and PAX devices connect to. If the PAX device is not connected to your LinkPOS WiFi network here are instructions on how to connect the device to your network:

Install the LinkPOS app

If there is no app on the main screen called LinkPOS then you need to install the app from the PAXSTORE:

  1. Open the PAXSTORE app
    Paxstore app.jpg
  2. Enter LinkPOS in the search bar
  3. Install the LinkPOS app. Do not install the LinkPOS Payment Terminal app. The payment terminal app can only be used to tender orders placed from an iPad or another device.

Update the app to the latest version:

  1. Open the PAXSTORE app
  2. Select My Apps
  3. If the LinkPOS app has an update button next to it touch it to install the latest version.

Setup the LinkPOS app

  1. Open the app
    Linkpos app.jpg
  2. Touch Setup
    PAX Setup button.jpg
  3. Enter the company, store and password for your LinkPOS account and touch Login. These are the same credentials you use to install the app on the iPad terminals. If you do not know them contact support at LinkPOS to get them.
    PAX Credentials.jpg
  4. Under "Create a new device" touch Create
    PAX create new device.jpg
  5. Touch Register
    PAX Register.jpg
  6. Enter a unique register number not used yet for other devices at your store.
    PAX register number create.jpg
  7. Select the menu used at the store
    PAX select menu.jpg
  8. The device is now set up to take orders.

Log in and take orders from the PAX device

  1. Open the LinkPOS app
    Linkpos app.jpg
  2. Touch Take Orders
    PAX Take orders.jpg
  3. Enter your employee PIN to log in.
    PAX Login.jpg
  4. From the main page select items from the Menu to add to the current order
    PAX Enter order.jpgPAX Enter items.jpg
  5. When you have finished entering the items tender the order by touching Ticket and then Tender
    PAX Ticket and tender.jpg
  6. From the tender page touch Card to pay with a credit card
    PAX Tender credit.jpg
  7. Insert, tap or swipe the card to pay for the order.
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