LinkPOS FAQ

Initial PAX device setup as a register: Difference between revisions

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(Created page with "== Local WiFi Network == All of the devices in the system must be on the same local network. There needs to be a single WIFI network that all of the iPads, printers and PAX devices connect to. If the PAX device is not connected to your LinkPOS WiFi network here are instructions on how to connect the device to your network: * Connect a PAX device to the network. == Install the LinkPOS app == If there is no app on the main screen called LinkPOS then you need to insta...")
 
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#Open the PAXSTORE app<br>[[File:Paxstore_app.jpg|frameless|59x59px]]
#Open the PAXSTORE app<br>[[File:Paxstore_app.jpg|frameless|59x59px]]
# Enter LinkPOS in the search bar
# Enter LinkPOS in the search bar
# Install the LinkPOS Payment Terminal app if this device is only going to be used to show the order to the customer and take payments
# Install the LinkPOS app. Do not install the LinkPOS Payment Terminal app. The payment terminal app can only be used to tender orders placed from an iPad or another device.
# Install the LinkPOS app if this device is going to be used to enter orders and take payments


== Update the app to the latest version: ==
== Update the app to the latest version: ==
Line 17: Line 16:


== Setup the LinkPOS app ==
== Setup the LinkPOS app ==
=== LinkPOS Payment Terminal app ===
# Open the app<br>[[File:Linkpos_payment_terminal_app.jpg|frameless|72x72px]]
# Enter the company, store and password for your LinkPOS account. These are the same credentials you use to install the app on the iPad terminals. If you do not know them contact support at LinkPOS to get them.
# Touch Login
=== LinkPOS App ===


# Open the app<br>[[File:Linkpos_app.jpg|frameless|78x78px]]
# Open the app<br>[[File:Linkpos_app.jpg|frameless|78x78px]]
# Touch Setup
# Touch Setup
# Enter the company, store and password for your LinkPOS account. These are the same credentials you use to install the app on the iPad terminals. If you do not know them contact support at LinkPOS to get them.
# Enter the company, store and password for your LinkPOS account and touch Login. These are the same credentials you use to install the app on the iPad terminals. If you do not know them contact support at LinkPOS to get them.
# Under "Create a new device" touch Create
# Under "Create a new device" touch Create
# Touch Customer Facing Display
# Touch Register
# Enter the register number this display will be paired with and touch Create
# Enter a unique register number not used yet for other devices at your store.
# Select the menu used at the store
# Select the menu used at the store
# Touch Customer Display
# The device is now set up to take orders.


== Pair the PAX with the iPad register ==
== Log in and take orders from the PAX device ==


# If the LinkPOS app is not running touch the LinkPOS app to start the app
# Open the LinkPOS app
# Touch the three lines button in the upper left corner of the screen.[[File:Hamburger_button.jpg|none|thumb|Menu button]]
# Touch Take Orders
# Touch the Pair with button and then touch Load List [[File:Pair_with_load_list.jpg|none|thumb|Pair with and Load List]]
# Enter your employee PIN to log in.
# Touch the iPad register that you want to pair with. Make sure the IP Address under the picture matches the IP Address on the Login button on the iPad LinkPOS app.[[File:Pair with.jpg|none|thumb|PAX Pairing screen]][[File:Ipad login button ip highlighted.jpg|left|thumb|iPad Login screen button with IP address]]
# From the main page select items from the Menu to add to the current order
# When you have finished entering the items tender the order by touching Ticket and then Tender
# From the tender page touch Card to pay with a credit card
# Insert, tap or swipe the card to pay for the order.

Revision as of 13:51, 2 September 2022

Local WiFi Network

All of the devices in the system must be on the same local network. There needs to be a single WIFI network that all of the iPads, printers and PAX devices connect to. If the PAX device is not connected to your LinkPOS WiFi network here are instructions on how to connect the device to your network:

Install the LinkPOS app

If there is no app on the main screen called LinkPOS then you need to install the app from the PAXSTORE:

  1. Open the PAXSTORE app
    Paxstore app.jpg
  2. Enter LinkPOS in the search bar
  3. Install the LinkPOS app. Do not install the LinkPOS Payment Terminal app. The payment terminal app can only be used to tender orders placed from an iPad or another device.

Update the app to the latest version:

  1. Open the PAXSTORE app
  2. Select My Apps
  3. If the LinkPOS app has an update button next to it touch it to install the latest version.

Setup the LinkPOS app

  1. Open the app
    Linkpos app.jpg
  2. Touch Setup
  3. Enter the company, store and password for your LinkPOS account and touch Login. These are the same credentials you use to install the app on the iPad terminals. If you do not know them contact support at LinkPOS to get them.
  4. Under "Create a new device" touch Create
  5. Touch Register
  6. Enter a unique register number not used yet for other devices at your store.
  7. Select the menu used at the store
  8. The device is now set up to take orders.

Log in and take orders from the PAX device

  1. Open the LinkPOS app
  2. Touch Take Orders
  3. Enter your employee PIN to log in.
  4. From the main page select items from the Menu to add to the current order
  5. When you have finished entering the items tender the order by touching Ticket and then Tender
  6. From the tender page touch Card to pay with a credit card
  7. Insert, tap or swipe the card to pay for the order.
Retrieved from "https://faq.linkpos.com/index.php?title=Initial_PAX_device_setup_as_a_register&oldid=341"