Ww employee access
I go to the website and select the Weight Watchers company and the store number they provide. Then I go to the Members page (App Settings > People column> Members).
Search for the member name or member number and make sure you select the right member if it finds more than one person with the same name
Set the Password and Verify Password fields to their requested PIN, and make sure "Is Employee" is checked and then click Save at the bottom.
If the employee number isn't present in the "Member Number" list near the bottom, enter it on the last row and click the "Add" button on the left.
Also, if they have a member number in the list that is blank for some reason, it can cause problems so you can delete the blank one and it should help with any problems they had. I've only seen that a couple times, but that might be something to look for if they have problems logging in.