Offline mode transactions

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View and upload offline transactions saved on the PAX device

Touch the circle button on the bottom of the PAX screen to return to the home screen.

Home button.jpg

Select the BroadPOS app. It will have PAX BroadPOS in the icon image and will have the name of your processor as the name of the app: Vantiv, TSYS, Chase, Omaha, etc.

Home-broadpos.jpg

Select the FUNC menu and touch Store and Forward

Func store and forward.jpg

From the Store and Forward menu you can view the existing saved transactions that have not been processed yet by touching the Display Trans button.

If your device is connected to the internet you can touch the Upload Trans button to process the saved transactions. When this process completes the transactions will show up in your next batch.

There also is an option to try to resend any failed transactions.

Store and forward options.jpg

If you touch Upload Trans and it returns an error stating there are zero transactions then that just means that you are online and there are no pending transactions.

View Stored Transactions

Select Display Trans

Display trans.jpg

Then select Scroll All

Scroll all.jpg

Then touch the input box and select Stored and then Confirm

Select trans type.jpgSelect trans type stored.jpgScroll all confirm.jpg

If it displays Not Found then there are no stored transactions.

Scroll all stored not found.jpg

Do the same for Failed to see if there are any failed transactions.

Select trans type.jpgSelect trans type failed.jpgScroll all failed not found.jpg

Upload Stored Transactions

In order to upload and process the stored transactions the PAX device must be connected to the internet. If you have a good connection select Upload Trans

Upload trans.jpg

The transactions will upload and display how many transactions uploaded. If there are no transactions to upload it will display No Transaction

Upload trans none.jpg

Upload Failed Transactions

If there are stored transactions that were denied and failed you can resend the failed transactions.

Select Resend Failed

Resend failed.jpg

The transactions will upload. If there are no transactions to upload it will display No Transaction

Upload trans none.jpg