Install the LinkPOS app: Difference between revisions

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At this point you can go back to the iPad home screen and touch the LinkPOS app to start the app.
At this point you can go back to the iPad home screen and touch the LinkPOS app to start the app.
# Select "Log in to your account" [[File:1 login-create-demo.jpg|center|400x400px]]
# Enter the credentials for your store and touch Login. If you don't know the company/store/password for your location contact LinkPOS support to get these values[[File:2 company store password.jpg|center|400x400px]]
# Select "Restore an existing device" [[File:3 restore existing create new.jpg|center|400x400px]]
# The app will get a list of all the existing devices from the LinkPOS server. Select the device you are replacing from the list.[[File:4 select device list.jpg|center|400x400px]]
# It will confirm the device you want to restore. Touch Next [[File:5 selected device.jpg|center|400x400px]]
# Touch Restore on the confirmation page [[File:6 confirm configuration.jpg|center|400x400px]]
# You are intending to replace a device so touch Replace from the warning dialog. If you were adding a new register then you would enter another register number to make a unique register and then hit Restore. But in this example we are replacing a device so touch Replace. [[File:7 replace existing device.jpg|center|400x400px]]
# The settings from the old device are loaded and then the app goes to the login screen. You can now use the new device. Please uninstall the app from the old device at this point so it doesn't conflict with the new app.
[[File:8 login screen.jpg|center|400x400px]]
== LinkPOS app access rights ==
During installation of the LinkPOS app the iPad will pop up dialogs and ask for permissions. You need to accept all of the permissions. You can select the "Only while using the app" options but always allow the permissions.
[[File:Allow local network.jpg]][[File:Use bluetooth.jpg]]




When running the app for the first time it will ask for several permissions. You must enable all of them in order for the app to function. You can select "Only while using the app" but you must enable all of the permissions. The app must have access to the network in order to communicate with other devices and printers. The app must have access to Bluetooth in order to communicate with credit card devices and printers. The app must have access to location in order to accept online orders. Online orders can only be accepted if there is an iPad turned on at the location of the store to ensure that the order taken will be fulfilled. The app must have access to the camera in order to scan QR and bar codes on receipts, coupons, and loyalty cards. If you selected no to any of these requests you can go to the iPad settings app, select LinkPOS, and turn access to those permissions back on.
When running the app for the first time it will ask for several permissions. You must enable all of them in order for the app to function. You can select "Only while using the app" but you must enable all of the permissions. The app must have access to the network in order to communicate with other devices and printers. The app must have access to Bluetooth in order to communicate with credit card devices and printers. The app must have access to location in order to accept online orders. Online orders can only be accepted if there is an iPad turned on at the location of the store to ensure that the order taken will be fulfilled. The app must have access to the camera in order to scan QR and bar codes on receipts, coupons, and loyalty cards. If you selected no to any of these requests you can go to the iPad settings app, select LinkPOS, and turn access to those permissions back on.

Revision as of 15:43, 20 September 2023

If you would like to install the LinkPOS iPad app please follow these instructions:

The first thing to do is bring up the Safari web browser on the iPad where the app will be installed:

  1. Touch the Safari icon
    Open safari.jpg
  2. Touch the address bar at the top of the page
    Safari address bar.jpg
  3. Go to the LinkPOS app download web page by entering this URL in the address bar: https://linkpos.net/app
    Safari linkpos.net app page.jpg
  4. Touch the link under the Current Build section. If you have been asked to install a specific version then select the link for that version. In this screenshot the current version is 2047
    Select current build.jpg
  5. A dialog will pop up asking if you want to install the app. Touch Install
    Install current build.jpg
  6. After selecting Install, on the iPad home screen it will show the LinkPOS icon loading and then installing.
    LinkPOS loading and installing.jpg
  7. When the progress wheel finishes and the LinkPOS icon returns to normal, touch the LinkPOS icon to start the app
  8. You will get this warning when touching the LinkPOS icon:

Untrusted warning.jpg

In order to run the app you must first allow the app to be run by trusting the LinkPOS enterprise developer - OlympusPOS LLC.

To do this you need to go to the iPad settings app

IPad settings app.jpg

From the settings app select General and then VPN & Device Management

Select general device management.jpg

From there select OlympusPOS LLC

Select OlympusPOS.jpg

Then touch Trust Olympus POS LLC and it will pop up a confirmation dialog where you will touch Trust again to trust the LinkPOS developer.

Trust OlympusPOS.jpg

At this point you can go back to the iPad home screen and touch the LinkPOS app to start the app.

  1. Select "Log in to your account"
    1 login-create-demo.jpg
  2. Enter the credentials for your store and touch Login. If you don't know the company/store/password for your location contact LinkPOS support to get these values
    2 company store password.jpg
  3. Select "Restore an existing device"
    3 restore existing create new.jpg
  4. The app will get a list of all the existing devices from the LinkPOS server. Select the device you are replacing from the list.
    4 select device list.jpg
  5. It will confirm the device you want to restore. Touch Next
    5 selected device.jpg
  6. Touch Restore on the confirmation page
    6 confirm configuration.jpg
  7. You are intending to replace a device so touch Replace from the warning dialog. If you were adding a new register then you would enter another register number to make a unique register and then hit Restore. But in this example we are replacing a device so touch Replace.
    7 replace existing device.jpg
  8. The settings from the old device are loaded and then the app goes to the login screen. You can now use the new device. Please uninstall the app from the old device at this point so it doesn't conflict with the new app.
8 login screen.jpg

LinkPOS app access rights

During installation of the LinkPOS app the iPad will pop up dialogs and ask for permissions. You need to accept all of the permissions. You can select the "Only while using the app" options but always allow the permissions.

Allow local network.jpgUse bluetooth.jpg


When running the app for the first time it will ask for several permissions. You must enable all of them in order for the app to function. You can select "Only while using the app" but you must enable all of the permissions. The app must have access to the network in order to communicate with other devices and printers. The app must have access to Bluetooth in order to communicate with credit card devices and printers. The app must have access to location in order to accept online orders. Online orders can only be accepted if there is an iPad turned on at the location of the store to ensure that the order taken will be fulfilled. The app must have access to the camera in order to scan QR and bar codes on receipts, coupons, and loyalty cards. If you selected no to any of these requests you can go to the iPad settings app, select LinkPOS, and turn access to those permissions back on.