The LinkPOS app won't load - Revision history

David Ashton at 20:34, 2 September 2022

2022-09-02T20:34:49Z

← Older revision		Revision as of 14:34, 2 September 2022
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	If the LinkPOS app on the PAX device won't load first make sure the following checks have been made:		If the LinkPOS app on the PAX device won't load '''first make sure the following checks have been made''':

	* The device is connected to the local network designated for the LinkPOS system. If not, here are instructions on [[Connect a PAX device to the network\|how to connect it to the network]].		* The device is connected to the local network designated for the LinkPOS system. If not, here are instructions on [[Connect a PAX device to the network\|how to connect it to the network]].

David Ashton at 22:06, 19 August 2022

2022-08-19T22:06:51Z

← Older revision		Revision as of 16:06, 19 August 2022
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	* The device is connected to the local network designated for the LinkPOS system. If not, here are instructions on [[Connect a PAX device to the network\|how to connect it to the network]].		* The device is connected to the local network designated for the LinkPOS system. If not, here are instructions on [[Connect a PAX device to the network\|how to connect it to the network]].
	* The local network has access to the internet.		* The local network has access to the internet.
	* The device has the latest version of LinkPOS installed.		* The device has the latest version of LinkPOS installed. Here's how you check:
			** Open the PAXSTORE app
			** Select My Apps
			** If the LinkPOS app has an update button next to it touch it to install the latest version.
	* Hard reboot the device and start the LinkPOS app again.		* Hard reboot the device and start the LinkPOS app again.

David Ashton: Created page with "If the LinkPOS app on the PAX device won't load first make sure the following checks have been made: * The device is connected to the local network designated for the LinkPOS system. If not, here are instructions on how to connect it to the network. * The local network has access to the internet. * The device has the latest version of LinkPOS installed. * Hard reboot the device and start the LinkPOS app again. If all of these hav..."

2022-08-19T22:03:57Z

Created page with "If the LinkPOS app on the PAX device won't load first make sure the following checks have been made: * The device is connected to the local network designated for the LinkPOS system. If not, here are instructions on how to connect it to the network. * The local network has access to the internet. * The device has the latest version of LinkPOS installed. * Hard reboot the device and start the LinkPOS app again. If all of these hav..."

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If the LinkPOS app on the PAX device won't load first make sure the following checks have been made:

* The device is connected to the local network designated for the LinkPOS system. If not, here are instructions on [[Connect a PAX device to the network|how to connect it to the network]].
* The local network has access to the internet.
* The device has the latest version of LinkPOS installed.
* Hard reboot the device and start the LinkPOS app again.

If all of these have been tried and it still won't load follow these instructions to reset the app:

== Reset the LinkPOS app ==
Touch the home button.

[[File:Home button.jpg|frameless]]

Touch the settings app.

[[File:Settings app.jpg|frameless|126x126px]]

Enter the password. If you don't know the password contact LinkPOS support.

Scroll down and select Apps

[[File:Settings app section.jpg|frameless]]

Select LinkPOS from the list of apps

[[File:Settings LinkPOS app.jpg|frameless]]

Scroll down and clear the data and clear the cache.

[[File:Settings LinkPOS app info.jpg|frameless]]

With all the data deleted this will completely reset the app.

Touch LinkPOS to start the app again.

[[File:Linkpos app.jpg|frameless|130x130px]]

Then follow the instructions to [[PAX Setup|setup the app again from scratch]]