Install the LinkPOS app - Revision history

David Ashton at 22:53, 20 September 2023

2023-09-20T22:53:41Z

David Ashton at 22:43, 20 September 2023

2023-09-20T22:43:56Z

← Older revision		Revision as of 16:43, 20 September 2023
Line 33:		Line 33:

	At this point you can go back to the iPad home screen and touch the LinkPOS app to start the app.		At this point you can go back to the iPad home screen and touch the LinkPOS app to start the app.

			# Select "Log in to your account" [[File:1 login-create-demo.jpg\|center\|400x400px]]
			# Enter the credentials for your store and touch Login. If you don't know the company/store/password for your location contact LinkPOS support to get these values[[File:2 company store password.jpg\|center\|400x400px]]
			# Select "Restore an existing device" [[File:3 restore existing create new.jpg\|center\|400x400px]]
			# The app will get a list of all the existing devices from the LinkPOS server. Select the device you are replacing from the list.[[File:4 select device list.jpg\|center\|400x400px]]
			# It will confirm the device you want to restore. Touch Next [[File:5 selected device.jpg\|center\|400x400px]]
			# Touch Restore on the confirmation page [[File:6 confirm configuration.jpg\|center\|400x400px]]
			# You are intending to replace a device so touch Replace from the warning dialog. If you were adding a new register then you would enter another register number to make a unique register and then hit Restore. But in this example we are replacing a device so touch Replace. [[File:7 replace existing device.jpg\|center\|400x400px]]
			# The settings from the old device are loaded and then the app goes to the login screen. You can now use the new device. Please uninstall the app from the old device at this point so it doesn't conflict with the new app.

			[[File:8 login screen.jpg\|center\|400x400px]]

			== LinkPOS app access rights ==
			During installation of the LinkPOS app the iPad will pop up dialogs and ask for permissions. You need to accept all of the permissions. You can select the "Only while using the app" options but always allow the permissions.

			[[File:Allow local network.jpg]][[File:Use bluetooth.jpg]]


	When running the app for the first time it will ask for several permissions. You must enable all of them in order for the app to function. You can select "Only while using the app" but you must enable all of the permissions. The app must have access to the network in order to communicate with other devices and printers. The app must have access to Bluetooth in order to communicate with credit card devices and printers. The app must have access to location in order to accept online orders. Online orders can only be accepted if there is an iPad turned on at the location of the store to ensure that the order taken will be fulfilled. The app must have access to the camera in order to scan QR and bar codes on receipts, coupons, and loyalty cards. If you selected no to any of these requests you can go to the iPad settings app, select LinkPOS, and turn access to those permissions back on.		When running the app for the first time it will ask for several permissions. You must enable all of them in order for the app to function. You can select "Only while using the app" but you must enable all of the permissions. The app must have access to the network in order to communicate with other devices and printers. The app must have access to Bluetooth in order to communicate with credit card devices and printers. The app must have access to location in order to accept online orders. Online orders can only be accepted if there is an iPad turned on at the location of the store to ensure that the order taken will be fulfilled. The app must have access to the camera in order to scan QR and bar codes on receipts, coupons, and loyalty cards. If you selected no to any of these requests you can go to the iPad settings app, select LinkPOS, and turn access to those permissions back on.

David Ashton at 22:41, 20 September 2023

2023-09-20T22:41:58Z

← Older revision		Revision as of 16:41, 20 September 2023
Line 10:		Line 10:
	# After selecting Install, on the iPad home screen it will show the LinkPOS icon loading and then installing.<br />[[File:LinkPOS loading and installing.jpg\|frameless]]		# After selecting Install, on the iPad home screen it will show the LinkPOS icon loading and then installing.<br />[[File:LinkPOS loading and installing.jpg\|frameless]]
	# When the progress wheel finishes and the LinkPOS icon returns to normal, touch the LinkPOS icon to start the app		# When the progress wheel finishes and the LinkPOS icon returns to normal, touch the LinkPOS icon to start the app
	# You ~~can verify the new version installed at the bottom of the LinkPOS login screen. In this case it is 2047. The app is updated and ready to use.<br />[[File:Updated version.jpg\|frameless]]~~		# You will get this warning when touching the LinkPOS icon:
	~~# You will need to perform these actions on every iPad in your store including the bump stations. All of the apps need to be on the same version.~~
	~~# You will probably want to touch the Refresh arrows in the lower left corner of the login screen and then restart the app when that finishes to get any updated data with the new release.~~

	~~= Installing the app for the first time =~~
	~~If the app has not already been installed on the iPad then you~~ will get this warning when touching the LinkPOS icon:

	[[File:Untrusted warning.jpg\|frameless]]		[[File:Untrusted warning.jpg\|frameless]]
Line 39:		Line 34:
	At this point you can go back to the iPad home screen and touch the LinkPOS app to start the app.		At this point you can go back to the iPad home screen and touch the LinkPOS app to start the app.

	Since this is the first time the app has been run on this iPad you will need the credentials for your store to log in. Please contact LinkPOS support and they can walk you through the steps to set up a new register or [[Restore Device\|restore an existing one]].

	When running the app for the first time it will ask for several permissions. You must enable all of them in order for the app to function. You can select "Only while using the app" but you must enable all of the permissions. The app must have access to the network in order to communicate with other devices and printers. The app must have access to Bluetooth in order to communicate with credit card devices and printers. The app must have access to location in order to accept online orders. Online orders can only be accepted if there is an iPad turned on at the location of the store to ensure that the order taken will be fulfilled. The app must have access to the camera in order to scan QR and bar codes on receipts, coupons, and loyalty cards. If you selected no to any of these requests you can go to the iPad settings app, select LinkPOS, and turn access to those permissions back on.		When running the app for the first time it will ask for several permissions. You must enable all of them in order for the app to function. You can select "Only while using the app" but you must enable all of the permissions. The app must have access to the network in order to communicate with other devices and printers. The app must have access to Bluetooth in order to communicate with credit card devices and printers. The app must have access to location in order to accept online orders. Online orders can only be accepted if there is an iPad turned on at the location of the store to ensure that the order taken will be fulfilled. The app must have access to the camera in order to scan QR and bar codes on receipts, coupons, and loyalty cards. If you selected no to any of these requests you can go to the iPad settings app, select LinkPOS, and turn access to those permissions back on.

David Ashton: Created page with "If you would like to install the LinkPOS iPad app please follow these instructions: The first thing to do is bring up the Safari web browser on the iPad where the app will be installed: # Touch the Safari icon
402x402px # Touch the address bar at the top of the page
400x400px # Go to the LinkPOS app download web page by entering this URL in the address bar: https://linkpos.net/app
File:..."

2023-09-20T22:39:12Z

Created page with "If you would like to install the LinkPOS iPad app please follow these instructions: The first thing to do is bring up the Safari web browser on the iPad where the app will be installed: # Touch the Safari icon 402x402px # Touch the address bar at the top of the page frameless|400x400px # Go to the LinkPOS app download web page by entering this URL in the address bar: https://linkpos.net/app File:..."

New page

If you would like to install the LinkPOS iPad app please follow these instructions:

The first thing to do is bring up the Safari web browser on the iPad where the app will be installed:

# Touch the Safari icon [[File:Open safari.jpg|402x402px]]
# Touch the address bar at the top of the page [[File:Safari address bar.jpg|frameless|400x400px]]
# Go to the LinkPOS app download web page by entering this URL in the address bar: https://linkpos.net/app [[File:Safari linkpos.net app page.jpg|frameless|400x400px]]
# Touch the link under the Current Build section. If you have been asked to install a specific version then select the link for that version. In this screenshot the current version is 2047 [[File:Select current build.jpg|frameless|400x400px]]
# A dialog will pop up asking if you want to install the app. Touch Install [[File:Install current build.jpg|frameless|400x400px]]
# After selecting Install, on the iPad home screen it will show the LinkPOS icon loading and then installing. [[File:LinkPOS loading and installing.jpg|frameless]]
# When the progress wheel finishes and the LinkPOS icon returns to normal, touch the LinkPOS icon to start the app
# You can verify the new version installed at the bottom of the LinkPOS login screen. In this case it is 2047. The app is updated and ready to use. [[File:Updated version.jpg|frameless]]
# You will need to perform these actions on every iPad in your store including the bump stations. All of the apps need to be on the same version.
# You will probably want to touch the Refresh arrows in the lower left corner of the login screen and then restart the app when that finishes to get any updated data with the new release.

= Installing the app for the first time =
If the app has not already been installed on the iPad then you will get this warning when touching the LinkPOS icon:

[[File:Untrusted warning.jpg|frameless]]

In order to run the app you must first allow the app to be run by trusting the LinkPOS enterprise developer - OlympusPOS LLC.

To do this you need to go to the iPad settings app

[[File:IPad settings app.jpg|frameless]]

From the settings app select General and then VPN & Device Management

[[File:Select general device management.jpg|frameless|535x535px]]

From there select OlympusPOS LLC

[[File:Select OlympusPOS.jpg|frameless|400x400px]]

Then touch Trust Olympus POS LLC and it will pop up a confirmation dialog where you will touch Trust again to trust the LinkPOS developer.

[[File:Trust OlympusPOS.jpg|frameless|400x400px]]

At this point you can go back to the iPad home screen and touch the LinkPOS app to start the app.

Since this is the first time the app has been run on this iPad you will need the credentials for your store to log in. Please contact LinkPOS support and they can walk you through the steps to set up a new register or [[Restore Device|restore an existing one]].

When running the app for the first time it will ask for several permissions. You must enable all of them in order for the app to function. You can select "Only while using the app" but you must enable all of the permissions. The app must have access to the network in order to communicate with other devices and printers. The app must have access to Bluetooth in order to communicate with credit card devices and printers. The app must have access to location in order to accept online orders. Online orders can only be accepted if there is an iPad turned on at the location of the store to ensure that the order taken will be fulfilled. The app must have access to the camera in order to scan QR and bar codes on receipts, coupons, and loyalty cards. If you selected no to any of these requests you can go to the iPad settings app, select LinkPOS, and turn access to those permissions back on.

← Older revision		Revision as of 16:53, 20 September 2023
Line 36:		Line 36:
	# Select "Log in to your account" [[File:1 login-create-demo.jpg\|center\|400x400px]]		# Select "Log in to your account" [[File:1 login-create-demo.jpg\|center\|400x400px]]
	# Enter the credentials for your store and touch Login. If you don't know the company/store/password for your location contact LinkPOS support to get these values[[File:2 company store password.jpg\|center\|400x400px]]		# Enter the credentials for your store and touch Login. If you don't know the company/store/password for your location contact LinkPOS support to get these values[[File:2 company store password.jpg\|center\|400x400px]]
	# ~~Select~~ "Restore an existing device" [[File:3 restore existing create new.jpg\|center\|400x400px]]		# If you have installed the app on another iPad previously you can select "Restore an existing device" to create a new register from a copy of the existing device. If this is the first time installing the app then select "Create a new device" and follow [[Create a new device\|these steps to create a new device]]. [[File:3 restore existing create new.jpg\|center\|400x400px]]
	# The app will get a list of all the existing devices from the LinkPOS server. Select the device you are ~~replacing~~ from the list.[[File:4 select device list.jpg\|center\|400x400px]]		# The app will get a list of all the existing devices from the LinkPOS server. Select the device you are copying from the list.[[File:4 select device list.jpg\|center\|400x400px]]
	# It will confirm the device you want to restore. Touch Next [[File:5 selected device.jpg\|center\|400x400px]]		# It will confirm the device you want to restore. Touch Next [[File:5 selected device.jpg\|center\|400x400px]]
	# ~~Touch~~ Restore on the confirmation page [[File:6 confirm configuration.jpg\|center\|400x400px]]		# Enter a new register number and then touch Restore on the confirmation page. For example if you already have register 1 installed and you want to create register 2 with the same settings as register 1 then change the register number to 2 and then touch Restore. [[File:6 confirm configuration.jpg\|center\|400x400px]]
	# ~~You are intending to replace~~ a ~~device so touch Replace from the~~ warning dialog~~. If you were adding a new~~ register ~~then~~ you ~~would~~ enter ~~another register number to make~~ a unique register ~~and then hit~~ Restore~~. But in this example we are replacing a device so touch Replace~~. [[File:7 replace existing device.jpg\|center\|400x400px]]		# If a warning dialog comes up then the register you are trying to create already exists. Hit cancel and enter a unique register number before touching Restore again. [[File:7 replace existing device.jpg\|center\|400x400px]]
	# The settings ~~from the old device~~ are loaded and then the app goes to the login screen. You can now use the new device~~. Please uninstall the app from the old device at this point so it doesn't conflict with the new app~~.		# The settings are loaded and then the app goes to the login screen. You can now use the new device.

	[[File:8 login screen.jpg\|center\|400x400px]]		[[File:8 login screen.jpg\|center\|400x400px]]

	== LinkPOS app access rights ==		== LinkPOS app access rights ==
	During installation of the LinkPOS app the iPad will pop up dialogs and ask for permissions. You need to accept all of the permissions. You can select the "Only while using the app" options but always allow the permissions.

	[[File:Allow local network.jpg]][[File:Use bluetooth.jpg]]		[[File:Allow local network.jpg]][[File:Use bluetooth.jpg]]


	~~When~~ running the app for the first time it will ask for several permissions. You must enable all of them in order for the app to function. You can select "Only while using the app" but you must enable all of the permissions. The app must have access to the network in order to communicate with other devices and printers. The app must have access to Bluetooth in order to communicate with credit card devices and printers. The app must have access to location in order to accept online orders. Online orders can only be accepted if there is an iPad turned on at the location of the store to ensure that the order taken will be fulfilled. The app must have access to the camera in order to scan QR and bar codes on receipts, coupons, and loyalty cards. If you selected no to any of these requests you can go to the iPad settings app, select LinkPOS, and turn access to those permissions back on.		During installation and when running the app for the first time it will ask for several permissions. You must enable all of them in order for the app to function. You can select "Only while using the app" but you must enable all of the permissions. The app must have access to the network in order to communicate with other devices and printers. The app must have access to Bluetooth in order to communicate with credit card devices and printers. The app must have access to location in order to accept online orders. Online orders can only be accepted if there is an iPad turned on at the location of the store to ensure that the order taken will be fulfilled. The app must have access to the camera in order to scan QR and bar codes on receipts, coupons, and loyalty cards. If you selected no to any of these requests you can go to the iPad settings app, select LinkPOS, and turn access to those permissions back on.